We do not accept returns; however, you may be eligible for a refund under certain conditions. To qualify, you must provide a receipt or proof of purchase, such as an order number, and your order must not have been delivered according to carrier tracking information.

Refunds (if applicable):

If your product arrives scratched or damaged, you may qualify for a replacement. We offer replacements for damaged products with photo proof submitted within 24 hours of delivery. If a product does not adhere well to a case or phone, a replacement product may be provided instead of a refund. If you encounter difficulties activating your product or tapping it to compatible phones, and you wish to request a refund or replacement, please contact our team at Support@tapcard.in. Most issues can be resolved with assistance from our team. If, after successfully activating your product, you experience issues tapping to a compatible device and have contacted Support@tapcard.in, you may be eligible for a replacement product. If, after activating your replacement product, you still experience tapping issues, you may qualify for a refund. If a refund is requested and our team cannot confirm a potential defect, you may not be eligible for a refund. Once a refund is approved, you will receive an email notification, and the refund will be processed within 2-4 days, applied to your credit card or original method of payment.

Late or Missing Refunds (if applicable):

If you haven't received a refund, check your bank account, contact your credit card company, and then your bank. If the delay persists, contact us at Support@tapcard.in.

Sale Items:

Refunds are only applicable to regular-priced items; sale items cannot be refunded.

Exchanges:

We do not facilitate exchanges.

Shipping:

As we do not accept returns, no shipping information is required.

Contact us:

For more information about our privacy practices, inquiries, or complaints, please contact us via email at support@tapcard.in.